7 Ways to Improve Patient Interactions While Wearing a Mask
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Nonverbal communication is an essential skill for clinicians and can increase patient satisfaction and adherence. But, wearing a mask hinders our ability to nonverbally communicate effectively.

Words are muffled and the facial expressions clinicians rely on to express emotion are concealed. Even more, interpreting patients' emotions and reactions becomes more challenging.

Here are 7 strategies to help you communicate while wearing a mask. The strategies represent four types of communication behaviours known to increase empathy and relational closeness:

~ Immediate (minimize psychological distance)
~ Convergent (express perceived and desired similarity)
~ Responsive (convey genuine concern and compassion)
~ Affiliative (communicate friendliness, warmth, and openness)

Source: https://www.medpagetoday.com/publichealthpolicy/generalprofessionalissues/88113
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Dr. R●●●●●●i S●●●●●●a
Dr. R●●●●●●i S●●●●●●a Hospital Administration
Could you please give me a few practical tips?
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Dr. P●●●●●●●a B●●●●●●●●●●a Other
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Aug 25, 2020Like