Helping mums, a call at a time
From a quaint campus in New Delhi, Dr Pinky Sapangthem virtually hand holds a small fraction of rural women in India through their pregnancies. Dr Sapangthem is part of a team of over a 100 personnel — that includes doctors, call centre operators, and IT consultants — who help run the Mother and Child Tracking System (MCTS) for the Union Health Ministry at the National Institute of Health and Family Welfare (NIHFW)....

http://www.dnaindia.com/health/report-helping-mums-a-call-at-a-time-2285301
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