In relief to doctors, panel junks ‘frivolous’ complaint
Providing relief to doctors, the national consumer commission recently dismissed a medical negligence complaint against a doctor couple and held that frivolous complaints demoralise doctors and deter them from fearlessly providing services to society.

The commission said complaints against doctors under the Consumer Protection Act have been on the rise and many of them are frivolous. “This Act is not meant to be a tool to obtain wrong gains or to create ‘nuisance value’ for medical professionals,” a single-member bench of Dr S M Kantikar said.

In the complaint submitted before the National Consumer Disputes Redressal Commission, pharma company owner Bhushan Jain alleged that in January 2017, his wife suffered a heart attack and died. He alleged that Dr Chandru KM had treated her for sore throat and fever, but did not alert them about a heart-related condition. Chandru’s wife is a co-accused.

The commission found that when taken to the doctor, the woman had only fever and sore throat. Calling the complaint seeking Rs 1.50 crore as compensation vague, the commission said it signified greed and the ill intention to harass the doctors.

“It is surprising that the complainant was aggrieved because the doctor charged Rs 100 to explain the post-mortem report. It was his professional fee and he has every right to demand it,” Kantikar said.

Dr. V●●●k B●●●y J●●●n and 3 others like this2 shares