Robots Will Replace Doctors, Lawyers, and Other Professional
Faced with the claim that AI and robots are poised to replace most of today’s workforce, most mainstream professionals — doctors, lawyers, accountants, and so on — believe they will emerge largely unscathed..

But let us take a closer look at the data -

- There are more monthly visits to the WebMD network, a collection of health websites, than to all the doctors in the United States
- Annually, in the world of disputes, 60 million disagreements among eBay traders are resolved using “online dispute resolution” rather than lawyers and judges — this is three times the number of lawsuits filed each year in the entire U.S. court system.

The claim that the professions are immune to displacement by technology is usually based on 2 assumptions -

- Computers are incapable of exercising judgment or being creative or empathetic, and
- that these capabilities are indispensable in the delivery of professional service.

- The first problem with this position is empirical. As our research shows, when professional work is broken down into component parts, many of the tasks involved turn out to be routine and process-based. They do not in fact call for judgment, creativity, or empathy.

- The “AI fallacy” - the view that the only way to get machines to outperform the best human professionals will be to copy the way that these professionals work. When systems beat thebest humans at difficult games, when they predict the likely decisions of courts more accurately than lawyers, or when the probable outcomes of epidemics can be better gauged on the strength of past medical data than on medical science, we are witnessing the work of high-performing, unthinking machines.

The professions need to change. Robots may force them to.

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