Why doctors must learn how to advocate
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Every doctor is an advocate and every health care provider, advocates. Doctors advocate for avoiding smoking, losing weight, and taking medications. In those instances, doctors are advocating for better health. And that’s good.

Here's an article by Heather Hansen, a communications consultant and attorney, who has defended health care providers in medical malpractice cases for over 20 years.

"Do you know what’s better? Doctors advocating for themselves, for each other, and for their patients."

"When healthcare providers are sued, they feel angry, hurt, vulnerable, and scared. Those feelings don’t help us win, so I counsel them on how to speak to their Inner Jury so that they can choose different beliefs, which lead to different feelings."

"Juries want to hear from the doctor who did the thing that the patient claims were negligent. The doctor has to use words, evidence, perspective, and credibility to persuade the jury."

"And doctors have the curse of knowledge. They know medicine so well that they forget what it’s like not to know it."

"I always tell the doctors I represent that every single person in the courtroom is a patient, and no one but them (and any co-defendants or experts) is a doctor. Therefore, everyone sees things from a patient’s perspective."

"But the great side effect of this work we do is that the doctor is better at seeing things from a patient’s perspective when the trial is over. And that makes her a better doctor. It leads to better relationships and even less burnout. This one tool of an advocate-perspective-can change a doctor’s life."

"Facts tell, stories sell, and advocates win. If health care providers want to win better outcomes, better relationships with staff and patients, and better mental health, they must learn to advocate."

Source: https://www.kevinmd.com/blog/2020/06/why-doctors-must-learn-how-to-advocate.html
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A●●●e D●●h General Medicine
Jun 10, 2020Like